Orders and Returns

How do I place an Order?
To place an order navigate to the product you wish to purchase. Select the size or colour you want then select “Add to Basket”. You can either checkout from there or add more items.

How Can I Cancel Or Change My Order?
If you need to change something in your order for example a t-shirt size or address please contact Fiona, fiona@chesneyhawkes.com as soon as you can to amend the order.

Do I need an account to place an order?
You don’t need an account to place an order.

How Do I Track My Order?
We only track orders that have paid for a tracked service. You will receive an email when the order is shipped with tracking info.

Who should I to contact if I have any queries?
For any other queries please contact fiona@chesneyhawkes.com

How Can I Return a Product?
To return a product please email fiona@chesneyhawkes.com for the address details. In your email, please explain the reason and your order details. If you are returning an item for exchange then you would be required to pay for the return postage.

Glo in the Dark – Decide your own wording
The wording should be Chesney related, in the public domain or your original design. It is not okay to use adult content, exploitation phrases, hate speech, incitement of violence or anything illegal. We reserve the right to refuse service. Chesneyhawkes.com accepts no responsibility for any wording used.



…From Yours Truly!

I write these emails myself, so that they’re personal.And I only send them when I have something to say. I’d love to send them reliably every month, but so far that’s not happened. ?

PS I don’t like spam, so I won’t be selling or sharing your details.




Or send me a polite letter:
PO BOX 278
KT16 6BT
[Please send an SAE with any requests]


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